Holiday Notice - Oct 2023

Dear Valued Customers,

At Ashtray Planet, we strive to provide you with the best service and premium ashtrays. We would like to inform you about our upcoming holiday break during the Mid-Autumn Festival and National Day.

• Holiday Period: Our holiday break will be observed from September 29th (Mid-Autumn Festival) to October 8th (National Day).

• Order Processing and Shipping: During this period, our logistics partners in China will also be on holiday, affecting order fulfillment. As a result, any unfulfilled or new orders placed during this time may experience a slight delay.

• Resuming Normal Operations: Rest assured, we will diligently catch up on all orders and resume normal operations as soon as we return from the holiday. This break marks our final pause before the busy Q4, which includes Thanksgiving and Christmas preparations for our customers.

• Urgent Orders: If your order is urgent and cannot wait, please let us know. We will assess the situation and determine if a cancellation is necessary. Your satisfaction is our priority.

• Stay Connected: During this holiday period, if you have any questions or concerns, please don't hesitate to reach out to us. We'll be here to attend to your inquiries and assist you in any way we can.

We truly appreciate your patience and understanding as we work to ensure your beautifully crafted ashtrays reach you. Your trust in us is invaluable, and we're committed to delivering a seamless shopping experience.

Thank you for being part of the Ashtray Planet family. We look forward to serving you better and exceeding your expectations in the near future.

Best regards,
Ashtray Planet Team